At Digital Butcher Co., we respect our customer's privacy and are committed to protecting all aspects of the personal information we obtain as part of fulfilling customer orders.

This Privacy Policy explains how we collect, use, store, and share customer information in the course of fulfilling our business requirements under Australian law.

In compliance with Australia's Privacy Act 1988 (Cth) and the Australian Privacy Principles (APPs), which set out clear standards for the collection, use, and management of personal information in Australia, Digital Butcher Co. maintains a strict vigilance to meeting the legal & best-practice requirements outlined by Australian law and APPs.

In addition, we are guided by global privacy frameworks such as the General Data Protection Regulation (GDPR) to ensure we meet the highest standards of data protection.

Personal details: name, email address,
phone number.

Delivery information: billing and delivery addresses, order details.

Payment information: processed securely by third-party payment providers (we
do not store your credit card details).

Account details: login information, loyalty program participation,
subscription preferences.

Website usage data*: cookies, browsing behaviour, and analytics information.

*only when customer's opt-in

We use personal information for purposes
including:

• Processing and delivering customer orders.
• Providing customer support.
• Sending order updates, offers, and marketing communications (where customer's have opted in to this service).
• Improving our website and customer experience.
• Meeting legal and regulatory obligations.

We do not sell or rent our customer's personal information. We may share limited information with trusted third parties only
where necessary to operate our business, including:

• Payment processors for secure transactions (all PCI-DSS compliant).
• Delivery partners for order fulfilment.
• IT and marketing providers for hosting, analytics, and communications.
• All third parties are bound by strict confidentiality and security obligations.

Digital Butcher Co. takes all reasonable steps to protect customer's personal information from misuse, interference, loss, unauthorised access, modification, or disclosure.

Digital Butcher Co. ensures customer's information is stored securely through encryption, secured servers, limited & authorised only staff access, and regular review of our security practices.

Under APPs and other applicable Australian laws, customer's have the right to:

• Request access to the personal information we record and hold.
• Request corrections to ensure customer information is accurate and up to date.
• Request deletion of personal information where it is no longer required.
• Opt out of marketing communications at any time.

In the event customer's are not satisfied with our response to a privacy concern, they may lodge a complaint with the:

Office of the Australian Information Commissioner (OAIC)

Website: www.oaic.gov.au

Phone: 1300 363 992