Frequently Asked Questions

How does delivery work?

We offer 2-hour delivery windows across metro Melbourne. Choose your preferred time slot at checkout, and we'll deliver your order fresh within that window. Learn more

Is the meat fresh or frozen?

All our meat is fresh, never frozen. It's cut by our local butchers on the day of delivery and delivered straight to your door.

What's your delivery area?

We currently deliver across metro Melbourne. Enter your postcode at checkout to confirm we deliver to your area.

Can I request custom cuts?

Yes! Our butchers can accommodate special requests. Contact us with your requirements and we'll let you know if we can help.

What if I'm not home for delivery?

You can leave delivery instructions at checkout. We can leave your order in a safe place, or you can reschedule by contacting us before your delivery window.

How should I store the meat?

Refrigerate or freeze immediately upon delivery for all fresh proteins.