For the passionate home cook
Digital Butcher Co. customers enjoy
Backed by our Freshness Guarantee, Digital Butcher Co. is committed to providing our customers with produce that is flavoursome, nutritious and prepared on the day of delivery fresh.
Freshness...
Not Completely satisfied with your Order?
If you're not completely satisfied with the freshness of your order, we'll make it right. Head over to our Refunds page, to learn more.
We recommend customers refer to our Refund Policy prior to submitting their refund request to enable our team to quickly and effectively respond to your request.
FAQs
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If you are not entirely satisfied with your Digital Butcher Co. order, please contact our support team as soon as possible to discuss how we can help.
Customers are encouraged to review our Refund Policy here prior to sending through a refund request.
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Currently Digital Butcher Co. delivers to customers within selected suburbs of metro-Melbourne.
Click here to visit our Delivery page where you can enter your postcode to see if we do deliver to your location?
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We source all our proteins from local, multi-generational Victorian farmers, expertly prepared by a team of experienced local butchers - 7 days a week - culminating in all our proteins being traceable, backed by our Freshness Guarantee.
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All Digital Butcher Co. proteins are cut to order by our team of experienced butchers, guaranteeing you enjoy the freshest proteins, delivered conveniently to your door - packed in biodegradable packaging.
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At times of peak order periods, Digital Butcher Co's 2-hour delivery option may not available for some customers.
We apologise for this inconvenience and encourage customers to place their order, if they are considering same-day delivery, to place their order by 9am on the day of delivery.
*2-hour delivery option closes at 2pm and is subject to delivery location, peak order periods and product availability. We apologise for any inconvenience. -
Yes, the bamboo trays Digital Butcher Co. uses instead of plastic trays, are biodegradable and can be placed in your green waste bin or compost bin.
#EasierGreener